There could be a few reasons why your videos aren’t loading properly:
- You might have a weak internet connection. Using Wi-Fi is better than 4G or 5G, since mobile networks tend to be less stable. 📶
- Make sure you don’t have too many apps running in the background. They can eat up your data or your phone’s memory, which can slow down video loading. 📲
- Also, check if your app is up to date. To do that, go to your app store (App Store or Play Store depending on your phone). If you see the “Update” button, it means a new version is available. 👍
Reach out to us at hello@mindday.com and share your user ID.
Our tech team will take a closer look!