There are a few reasons why your videos might not be loading:
- You may have a weak internet connection. Wi-Fi is more stable than 4G or 5G. 📶
- Make sure you don’t have too many apps running in the background. That can slow things down and use up memory. 📲
- Your app might not be up to date. Go to the App Store or Play Store to reinstall the app and get the latest version. 👍
Still not working?
Reach out to us at hello@mindday.com and share your user ID.
Our tech team will take a closer look!