Just started your MindDay free trial but can’t watch any sessions yet?
Oh no — really sorry about that 😞
Let’s try the first quick fix: restore your purchases.
Here’s how:
- Go to your app settings
- Tap “Restore a purchase” under the “Subscription” section ↩️
Then close and reopen the app 😊
If that doesn’t work, your free trial might not have been activated yet.
To check, look in your inbox for a confirmation email — it might come from the App Store, Play Store, or Paddle. (⚠️ Don’t forget to check your spam folder too.)
- No email? The trial didn’t go through. You’ll need to try again 💪
- Got the email? Great — your trial is active. Sometimes, your phone just needs a little time to catch up (up to 5 minutes ⏱)
Still stuck after 5 minutes?
Shoot us an email at hello@mindday.com with your user ID, and we’ll help you out!